<
>

Excellent customer
service. Excellent
price. Excellent
chair. No more
back aches!

Fantastic personal service –
nothing is a problem for
the team at CamHam.
Fast and friendly
service.

header overlay
upper_header2.jpg
upper_header3.jpg
upper_header1.jpg
 

What makes a good office furniture supplier?

Jan 9, 2017

As you’ll already know, we’re based in Northampton, well placed in the Midlands to supply new office furniture across quite a bit of the UK. But we started the business originally supplying office furniture to businesses just in Northampton, and then found ourselves moving further afield.
 

As you’ll already know, we’re based in Northampton, well placed in the Midlands to supply new office furniture across quite a bit of the UK. But we started the business originally supplying office furniture to businesses just in Northampton, and then found ourselves moving further afield. So how did this happen?... We like to think it happened because we swiftly became the preferred supplier to many local businesses and word of mouth did the rest for us. And, as always, our thoughts got us thinking further…

So, what makes a good office furniture supplier?
Generically, the following are what we reckon make any supplier a good supplier, regardless of industry:

Price – Much as none of us want to admit it, price is what catches our eye first. When one operates B2B, particularly in the world of SMEs, it’s accepted that everyone needs to make a profit, but price still lurks as a comparator.
Product Quality – Customers are keen to balance the quality of a product against price. If they want to make a good impression with their customer base, then the quality of the products they buy to run their business matters. This is particularly important when it comes to office furniture.
Customer Service – How one is treated from start to finish does matter though. Good customer service will often mean you go back to that supplier again. You build up trust in them. Sometimes, when the pressure is on, to know you have a supplier you can totally rely on makes the difference.
So, with that said, how do we at CamHam shape up against these criteria?
From time to time, since we started, we’ve asked our customers what they think. Whether they’re local in Northampton, or further afield, their views matter to us. And when we review some of the feedback we’ve received from our office furniture aficionados, we confess… we’re chuffed.

What have our customers said when they’ve bought new office furniture?
 

We provide knowledgeable, experience-backed advice regarding new office furniture
Not wishing to sound as though we’re gloating, but in truth we’re very proud of this compliment. We take a lot of care in providing the right advice and guidance to our customers. When asked about anything from ergonomically designed desks to office chairs we’ll think hard before we recommend. We’ll visit your premises. Assess the space you have to work with. And suggest layouts… you name it, we’ll consider it.

Our new office furniture delivery and installation service is quick, efficient and friendly
We like the sound of that. We reckon that’s saying we offer a good service, which is exactly what we aim to do. We always take care when carrying and assembling your new office furniture. It’s important to you, and that’s important to us.

We respond swiftly and knowledgeably to customer queries
Absolutely. If you have put aside time to look at our selection of new office furniture and have a question, the least we can do is respond. And if you’ve placed an order, we also prioritise keeping you informed of the build progress, delivery dates and installation timing.

No project is too big or too small
Whether you work from home or manage a huge office, your project matters to us. In fact, we’d go as far as to say that we positively relish variety. Whether you’re needing a whole new suite of office furniture in Northampton, or a single desk in Milton Keynes, we delight in supplying both.

So, if you like the sound of the price and quality of our new office furniture and would like to take a peek, then please do come and visit us in Northampton. Failing that, just get it touch. We love to talk too…!

small transparent gif for site construction purposes