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Getting the right hospitality furniture for your venue isn’t just about functionality and budget. It’s actually a matter of balancing a few different factors. Pitching it perfectly can mean your guests will love and wax lyrical about your offering, rather than feel indifferent and stay silent. As components go, therefore, your hospitality furniture can have as much impact on a person’s perception of your business as your customer service does.
So what factors should you be considering when choosing your hospitality furniture?
Style - The style of hospitality furniture you choose has to:
Reflect the personality of your business – A country, chintzy look is very different to a sleek, modern minimalist approach. Each have their place… but only in the right place.
Suit the taste of your customer base – If the style you choose is historical and old fashioned, but your customer base is likely to be teenagers, it’s not going to grab their attention.
Encourage your customers to do what you want them to do – If you want them to sit, drink coffee, buy more coffee and then perhaps get lunch too, it’s going to require a different style of hospitality furniture to a ‘kids eat for free’ family style venue.
Robustness & Durability - Hospitality furniture isn’t usually designed for light use. It needs to be:
Made from hardwearing fabrics that stay looking good and can cope with wear and tear
Able to cope with all shapes, sizes, and weights of individual
Strong enough to withstand constant use
Easy to clean
Made to meet industry standards and regulations
Comfort - The overriding thing that people remember is how you make them feel. If you want to encourage customers to come back, you have to make sure they feel comfortable during their first visit. Depending on the specific item of hospitality furniture, examples of factors to consider are:
Location - Hospitality furniture will be a successful addition to your venue only if it’s located in the right place. If you want comfortable seating for a waiting area, it has to be set out in an appropriate layout that encourages people to use it. And it’s worth bearing in mind that different designs of hospitality furniture can be a great way to set out zones in a large reception area.
Does CamHam supply hospitality furniture?
You bet we do! We’ve worked on projects that have spanned from a total refurbishment, to supplying just a few additional pieces. We have ranges that will suit most needs and budgets. However, no project starts until an in-depth consultation has taken place. This will investigate what functionality, design, and budget you’re looking for, then produce a 2D and 3D plan for the project. The aim is always to minimise any downtime to your business. For more information, visit our Hospitality Furniture page on our website.
The type of hospitality furniture we can supply will suit many venues, including:
Restaurants, bars and pubs
Hotels, bistros and cafes
Golf clubs and leisure centres
Nurseries, schools and colleges
So, if you’d like a free consultation to discuss your requirements further, then please get in touch!